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Give the address, the affected rooms and how long the mould or wet glass has lasted; a specialist assigned to the condensation survey gets back to you.
Tell us where the moisture shows up: streaming windows, wet sills, black spots on ceilings or a musty smell inside wardrobes
A specialist reads your notes and says whether a condensation survey or a mould survey fits the problem better
The set price is confirmed, then you pick a visit slot that works for you
On the day, humidity, surface temperatures and airflow are measured, and written findings follow the visit